IVRS System: An Interactive Voice Response System (IVRS) is an automated telephony system that allows callers to interact using voice commands or keypad inputs. It is commonly used in customer service, banking, healthcare, and support centers to route calls efficiently and provide self-service options. IVRS enhances customer experience by reducing wait times and offering instant responses to queries. With advanced AI and speech recognition, modern IVRS systems improve communication, streamline operations, and boost efficiency for businesses